Custom Software
Blue Campaign Solutions has a long history of working with small to medium sized businesses and law firms. Everyday we provide solutions to companies, saving them time and money. But how can custom applications from Blue Campaign Solutions help you? In most cases, our clients approach us with a problem they face regularly. We work with them to develop a solution that delivers the results they want. And most times, the solution we deliver more than pays for itself in saved time or increased profits. To get a free quote on a custom application, or to find out more, just contact us.
Below is a short list of some areas where Blue Campaign Solutions can help.
- Online invoicing, billing, customer management portal
- Collection/analysis of data from visitors - questionnaires, etc
- Project management
- Data conversion
- Systems integration (i.e. "We've got data in these spreadsheets that we need in this database" or "We've got two databases and we need reports that include data from both")
- Automate repetitive online tasks (i.e. "I have to manually fill out this online form 10 times a day")
- Custom-built billing systems
- Membership database applications
- General data management - (i.e. "Our server is getting full and we don't know what to do")
- Automated phone surveys with reports
- Automated phone and email notification systems
- One-click social network publishing
- Website scraping
- Restaurant reservation service
Scenarios and Solutions
Automation of Repetitive Online Tasks
Jane's law firm has to file a financial report quarterly with her auditing firm. Her financial data is stored in spreadsheets, and her auditing firm only accepts the data with a web based form. Every quarter she has to spend two or three days manually entering the data from the spreadsheets into the online form. BCS was able to write a custom application that lets her import the spreadsheet once, and automatically fills out the forms for her, saving her several days worth of work every quarter.
One Click Social Network Publishing
Tim's PR firm regularly posts to Twitter, Facebook, and other social network sites to get the word out about his clients' latest products, news, etc. But he's been spending more and more time posting the same or similar things to multiple social networks. He wishes he could just post once and have that post go to all the different social networks he works with, without needing to worry about the different requirements of each social network (Twitter's 140 character limit, etc). BCS created an easy to use application that lets Tim enter his post, and with the click of a mouse, post it to multiple social networks.
Data Conversion
Bob's accounting department has a problem. Every week they get an email containing reports in a tab-delimited format. They need to import the data into their system using an XML format. BCS set up an application which receives the email, processes the data, and exports it to a folder which their system monitors for new files.
Automated Phone and Email Notification System
Bill has a 6-person dental practice. Collectively, they spend about 6 hours each day on the phone reminding patients about their upcoming appointments. The practice has been growing, and the prospect of spending more money on staff to just make phone calls is something Bill would like to avoid. He wonders if there is a technological solution to this problem. Luckily, Blue Campaign Solutions is there. At a meeting with BCS, Bill explains his needs:
- Bill wants to use as many methods of contact as is reasonable. The more ways of reaching clients used, the more likely a client will be contacted.
- Bill's patients have been asking if they could be contacted via email appointment reminders. He wants his new system to do that.
- The new system should integrate well with his current billing system. Bill knows there might be similar services already available, but those don't integrate directly with his current setup.
- The new system should be menu-driven, easy-to-use and pleasant to look at.
- The new system should require a minimum of new hardware or software.
BCS created a new notification system that met all his requirements, and integrated with his current system. Now Bill's clients get notified via their preferred method, his billing system is updated automatically, and Bill's employees are freed up from reminding clients of their upcoming appointments.
Automated Phone Questionnaire
John is responsible for doing a phone-based customer service survey. With thousands of customers to contact, he realizes that's going to be a lot of phone calls and staff. What if he could automate the process, and do a "Push 1 for yes, 2 for no" setup instead. Then live callers could follow-up with the people who were missed or didn't respond. At a meeting with BCS, John lays out his priorities:
- A web-based system that would be available anytime
- Secured with a username/password combination
- An easy way to manage what questions are asked
- Most importantly, it needs to provide the results in near real-time and in daily reports
BCS delivered the system on time and on budget. The high response rate meant that John’s staff spent less time on the phone and more time interpreting the data
provided in the reports. John’s staff is happier, and his superiors are impressed.
Website Scraping
Ted has been asked to build and maintain a list of government contracts. The data is available via a website, and is updated every week. Ted has been visiting the website and copying/pasting hundreds of rows of data into an Excel spreadsheet. This work doesn't make Ted very happy, since he's sure there is a better way to handle the collection of this data.
BCS built an application for Ted that collects all of the relevant data automatically, then puts it into a database, where it can be reviewed, manipulated and even exported at any time. The application is available 24/7, and from any computer that has a web-browser. This saves Ted time and money, improving Ted's company's bottom line.
